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FAQ's

Is there really a "Bob"?
Can I get a free estimate from Bob's?
What credit cards do you accept?
What are Bob's service rates?
Do you offer 24 hour Emergency Service?
What are the benefits of a Maintenance Contract?
Will Bob's bill me for service?
Can I request a service call via email?
Does Bob's install complete heating and air conditioning systems?
What brands of equipment does Bob's install?

Bob's FAQs

Is there really a "Bob"?
Yes, there realy is a "Bob". Robert E. Lee started our company nearly 30 years ago.Back to Top

Can I get a Free Estimate from Bob's?
Yes you can. We give free estimates on replacement equipment and new installations. Back to Top

Which credit cards do you accept?
We gladly accept Mastercard and Visa. Back to Top

What are Bob's service rates?
Here at "Bob's" we utilize Flat Rate Pricing. For a modest diagnostic fee, we explain to you the problem with your particular piece of equipment, and exactly what it will cost to repair. This means no surprises when the time comes to settle your bill. Back to Top

Do you offer 24 hour Emergency Service?
Yes. At Bob's, your comfort is our #1 concern. We keep 2 Service Technicians on standby 24 hours a day, 365 days a year to address any emergencies that may arise. By simply calling 704-553-9366, our answering service will immediately page one of our Tecnicians. Expect a return call from the Tech as quickly as possible Back to Top

What are the benefits of a Maintenance Contract?
You wouldn't drive your car for years without having it serviced. You shouldn't run your heating & ac equipment without annual servicing. A maintenance contract with Bob's insures that your heating & ac equipment is maintained to the highest standards. This service extends the life of your equipment and gives you the maximum efficiency for you operating dollars. Back to Top

Will Bob bill me for service?
Unless you have set up an account with our finance department, all service is COD. Back to Top

Can I request a Service Call via e-mail?
Yes. We check our E-Mail every morning, Mon. - Fri. at 7:00 am.Either go to the "contact" page or simply email us at bobshvac@bellsouth.net. Back to Top

Does Bos's install complete systems?
Yes! We are a full service HVAC company.We provide our customers with the latest and most efficient heating and cooling systems available. Back to Top

What brands of equipment does Bob's install?
Bob's Heating and Air Conditioning is a "Bryant" Heating & Cooling Systems "Signature Dealer". We carry all major brands of quality heating and cooling equipment.Back to Top



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